FAQS

Frequently Asked Questions

Absolutely. At Salma Shaker Store, we take pride in offering only authentic, premium fragrances sourced directly from authorized distributors. Authenticity is our essence.

We strive to deliver your scents as swiftly as possible. Orders within Cairo typically arrive within 2-3 business days. For other governorates, please allow 3-5 business days.

Due to the nature of our products and hygiene standards, we can only accept returns for sealed, unopened packages within 14 days of purchase. If you receive a damaged item, please contact us immediately.

Once your order is dispatched, you will receive a confirmation email or SMS containing your tracking number and a link to follow your shipment's journey to your doorstep.

Yes! We believe every perfume is a gift, whether for yourself or a loved one. You can select our signature luxury gift wrapping option at checkout for that extra touch of elegance.

Our Vision

To inspire and elevate personal expression through timeless and captivating fragrances, bringing elegance and sophistication into everyday life. At Fragrea, we envision a world where scent becomes a powerful form of identity, connecting people through the art of fragrance.

Salma Shaker

Founder & CEO

Our Mission

Crafting Scents, Enriching Lives

01

Premium Quality

Every fragrance is crafted using carefully selected ingredients and precise formulations.
We focus on richness, longevity, and balance to ensure each scent delivers a truly premium experience.

02

Sustainability Commitment

We are committed to responsible sourcing and mindful production.
From ingredients to packaging, sustainability guides every step of our creation process.

03

Customer-Centric Approach

Our customers are at the heart of everything we do.
We listen, evolve, and design fragrances that reflect personal style, confidence, and individuality.

04

Affordable Luxury

Luxury should be experienced, not limited.
We offer high-quality perfumes with elegant compositions at accessible prices—without compromising excellence.

05

Innovation in Perfumery

Creativity drives us forward.
By blending classic perfumery techniques with modern innovation, we continuously explore new scent profiles and bold interpretations.

06

Global Reach

Inspired by cultures around the world, our fragrances are designed to resonate beyond borders.
Each scent carries a universal language of elegance, emotion, and identity.